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I cannot make it to the AAA office during the workday. How come AAA can’t be open on weekends or for a few evening hours during the workweek? Sometimes my family doesn’t decide to go to the movies or an Orlando theme park until we’re having dinner Friday evening, and we can’t get our discount because you’re closed!
I'm a college student and have been a AAA member for a couple of years (under my parent's membership). I always forget to call AAA when things have happened (I've run out of gas twice and had a flat). She was mad because I called my dad everytime and got him out of work, instead of just calling AAA ("That's what they're there for!" she said.)
My mom made me a homemade sticker for my dashboard that says, "Need Help? Call AAA. 1-800-222-HELP." I see that sticker everytime I drive...so I'll never forget to just give you guys a call. I was thinking this would be helpful for others - and I'm sure you could make a much nicer sticker than the one my mom made! It's actually kind of embarassing since all my friends see it too!
I love the online TripTik generator, but I'm not so happy about having to print out the many pages of the TripTik. So two suggestions:
1. Enable an option to download the TripTik to an e-reader format (mine is Kindle).
2. Enable an option to generate an itinerary file for the planned route that can be loaded to a GPS unit (mine is TomTom)
Offer special memberships for college and university students. College students want to be independent from their parents and should be able to have their own membership plan specifically designed with member benefits that meet the need of these young adults today. Also it would be great to have local discounts around the college campuses as well.
Without a branch office closer than 2 hours from my house, I'm very frustrated that all tickets don't have the ability to be e-mailed. We are very much spur of the moment people. On Friday we may decide to hop in the car on Saturday morning and take off for parts unknown. I'm not going to drive out of my way to get a $6 discount. It's to the point that I'm very much considering canceling my (15+ yr) membership
I noticed a recent thread that was discussing a mobile App for AAA (specificially I-phone). Just thought I would add this to the Ideas platform, so members could vote on it.
My suggestion is that the mobile interaction not be limited to just an I-phone, but all mobile devices that members could be traveling with as well.
I don’t know about anyone else, but I’ve had problems in the past organizing a large family vacation for a family reunion. Trying to coordinate all of my family members with airfare, hotel accommodations and rentals cars can be a hassle for someone who’s not that familiar with travel. AAA could make it easier by helping plan large events as well as activities. Not only for family reunions, but for wedding planning, honeymoons and other large events.
I think AAA should send Going Places magazine to doctor's offices so patients can learn about the benefits of AAA. This could greatly increase AAA's membership. Think about how many prospects AAA could reach by just 1 issue in a doctor's office! AAA isn't just roadside assistance!
I try to "kill three birds with one stone" by cycling everywhere I can rather than use my car. I'll explain; (1) It reduces gas cost&; (2) It is better for the environment & (3) It is great exercise. I think it would be a wonderful idea and maybe encourage others who are hesitant for longer trips to cover our bicycles on our plans. Sometimes I get rather far from home and should I incur a flat or chain break I have no one I could call to rescue me. I would be willing to pay extra to have this service as an option.; Looking forward to comments Debbie
I was a member for 24 years, lef t for year and am back again! One of the reasons I left was the frustration of barely ever using my service calls (5 for my daugher and 5 for myself). Despite the fact my 2000 Ford F-150 has 388,000 miles, I've gone this year without one call for help, as has my daughter. The same for my last year of membership. Maybe a reward of an extra service call or two for those like myself that don't tax the system would be nice. Or a discount toward the following years renewal. It's nice to know AAA is there when we need you, but also for those of us who are willing to change our own flat tires, get a buddy to jump start us or help push us to pop the clucth, a nice reward should be in order. I think it could also serve as an incentive for other people to "save" their calls for more serious instances and try and do the "do-able" stuff themselves.
The AAA magazine seems to be heavily devoted to Cruise travel. I am someone who has absolutely no desire to take a cruise. I would appreciate more articles devoted to road travel to visit places within the AAA Club South area.
I just learned about earning rewards when I shop online via AAA.com. Looking through all the online stores you offer, I found a bunch I shop at, but I'd love it if you could add a couple of learning/science partners for the holidays? Two of my favorites are Nat'l Geographics... shop.nationalgeographic.com. They have really cool stuff...and another one for science is discoverystore.com. I always end up buy a bunch of stuff for family members that has a learning angle to it...getting some AAA Dollar Rewards for doing it would be cool!
I have been an AAA loyal member since 1985 and I rarely see if any articles devoted to single people. Most if not all of your articles on travel are devoted to couples or for families. I am a single person and I am sure there are many others like me, so I would like to make a suggestion. How about having on a regular bases travel or devote on every issue of Going Places travel articles for single people. Even your advertisements are toward couples or families with noted as double occupancy.
Hi Community Members,
I recently received an email from a member with a product suggestion and wanted to see what all of you thought of the idea. Feel free to vote for or against the idea and share your own opinions in the thread.
"How wonderful is this!! - for while I was driving to work this morning I thought of a great suggestion to submit to AAA and then when I arrive to work I see an email from AAA in my in-box. Example: I have a huge fold-up cardboard sign in my car that can hook to the back of the vehicle that reads in very large print CALL POLICE, however, most times when I'm stuck on the road I do not need the police - I need AAA. I'm a Mom, the only person in the family that can work and drive, caring for 3-disabled family members that can not work or drive, therefore, money is my household is tight - just like most households. I do not own a cell phone and most likely would stay in my car with the windows up and the doors locked until an officer shows up. Suggestion: Would AAA please consider to make a huge plastic, easy-to-fold-up-small, bright colored sign with long tie strings, that will easily tie onto any part of the vehicle, with large print that reads: CALL AAA 800-222-4357?. "
I would like to know if it were possible that payments could be received at AAA through PayPal. I am aware of the other methods of payment to AAA but PayPal is used to transfer funds to many businesses and is done with trusted security. Thank you for the opportunity to communicate with AAA.
My family are going on vacation in May and plan to take our small active and happy dog. I have spent many hours looking for pet friendly accomodations that allow you to leave your unattended pet in the room for awhile and not add additional charge, a doggy day care that lets your pet interact with other dogs throughout the day (and not charge an arm and leg), restaurants that are pet friendly as long as you and your pet eat outside. I found these by using many, many, search engines and it was worth it. I think it would be great if AAA had the availability for the members to have one place to search instead.
I wish AAA would come up with a 10$ under 10 miles & 5$ under 5 miles discount cab service for its members. This would be for a cab ride from a bar to there home only! As a designated driver program, it could save a lot of lives...
Do you have an idea for new or better products and services? How can we serve you better? You’ve come to the right place! Here's what you can do:
>Read first to see what’s already been posted. If there’s a similar idea, you can discuss it to enhance it and vote it up!
>Share your ideas. Got an idea? We want to hear it no matter how big, small or wild it may be. Why keep it to yourself?
>Vote for ideas. See an idea you like? Give kudos for it by clicking on the UP ARROW icon. Email your friends to give it kudos. These ideas bubble up to the top. Which do you like best?
Let’s keep the conversation going! We will be providing challenges to brainstorm, while monitoring popular ideas and actionable suggestions AAA Community member come up with. Come back often to see new ideas and changes to the Suggestion Box as this features grows. Let's make something happen.
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