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I'm a college student and have been a AAA member for a couple of years (under my parent's membership). I always forget to call AAA when things have happened (I've run out of gas twice and had a flat). She was mad because I called my dad everytime and got him out of work, instead of just calling AAA ("That's what they're there for!" she said.)
My mom made me a homemade sticker for my dashboard that says, "Need Help? Call AAA. 1-800-222-HELP." I see that sticker everytime I drive...so I'll never forget to just give you guys a call. I was thinking this would be helpful for others - and I'm sure you could make a much nicer sticker than the one my mom made! It's actually kind of embarassing since all my friends see it too!
Offer special memberships for college and university students. College students want to be independent from their parents and should be able to have their own membership plan specifically designed with member benefits that meet the need of these young adults today. Also it would be great to have local discounts around the college campuses as well.
I noticed a recent thread that was discussing a mobile App for AAA (specificially I-phone). Just thought I would add this to the Ideas platform, so members could vote on it.
My suggestion is that the mobile interaction not be limited to just an I-phone, but all mobile devices that members could be traveling with as well.
I think AAA should send Going Places magazine to doctor's offices so patients can learn about the benefits of AAA. This could greatly increase AAA's membership. Think about how many prospects AAA could reach by just 1 issue in a doctor's office! AAA isn't just roadside assistance!
I would like to know if it were possible that payments could be received at AAA through PayPal. I am aware of the other methods of payment to AAA but PayPal is used to transfer funds to many businesses and is done with trusted security. Thank you for the opportunity to communicate with AAA.
We have been AAA members for 20+ years and our parents have been members for 50 years and we LOVE AAA. One thing that I would like to see is ability to share service call quotas amongst ourselves, even if the other card member isn't present. I understand the policy of having a card member present at the call (preventing use by non-members), but if we're all on the same account, paying with the same card, wouldn't it make sense to allow me to share my unused quota with, say, my daughter, whose car is more prone to needing service calls? To insist on me being present when her car needs a jump or tow, seems a bit rigid and not very AAA like, in my opinion. I think reasonable folks would agree. I propose a policy change. Thanks so much for your consideration!
AAA should have a membership for non-drivers that has either a pre-determined number of incidents or allows the member to choose how many they want. Could even cover special needs like a wheelchair or scooter.
I'm always raving to employees, especially when they are late to to work after car trouble, about how they should join AAA. Not only would it make me feel better that they are handling the situation safely, but that they will also not miss work because they couldnt get their car towed or dont have the funds, etc. As HR manager, I would love to be able to offer voluntary memberships to employees at a discount, even if minimal, and faciliate payment by deduction through payroll. Is it available and I'm missing out on it or can we get it done? Thank you! :-)
I occasionally take trips on my motorcycle. We are planning a trip to westwern NC. At AAA locations in my area, I can only obtain a map of nc/sc. The area of interest is small and somewhat difficult to read.
I assume AAA has multiple members who ride motorcycles. AAA should offer detailed maps of favorite destinations for motorcycle enthusiasts,
I got a nice renewal note thanking me for being a loyal memeber for 6 years and saying I can add a family member for $53 based on being a PLUS member. However, on your webiste, to entice new members, a PLUS member can be added for just $23. I know, I know, companies always want to do something special for new members, why bother offering any discounts or incentives to us long-term guys? Well, the alternative I will check out is to see if I drop AAA and become a NEW member with some other club, maybe THEY will give me a break!
SO - my suggestion, why not offer some loyalty rewards too, say for members who pass the 5 year mark or something???
I am relatively new to using the AAA community but wanted to join the Facebook page and when I finally found the Facebook connect button on AAA South website it took me to my homepage not the AAA South to join or see how many members have "liked" AAA South. I like sharing official pages of products and services I like. It would also be a great place to help those remember all the benefits of being a AAA member and benefits available to non-members. I remember at the holiday season hearing about the Tow-to-go program but didn't realize until earlier this year it is available at other holidays too like the Super Bowl or St. Patricks Day. Thank you for assisting getting drunk people home safely for everyone's safety.
I recently received my renewal invoice. My name appeared FOUR times, and my duaghters' once. Many security conscious people are shredding documents to avoid ID theft, but many don't have shredders, or just don't take the precaution. Maybe AAA could use the term "member" whenever not absolutely necessary to include the members name. I realize it is more person to use our names, but to be a victim of ID theft is a far worse scenario.
Do you have an idea for new or better products and services? How can we serve you better? You’ve come to the right place! Here's what you can do:
>Read first to see what’s already been posted. If there’s a similar idea, you can discuss it to enhance it and vote it up!
>Share your ideas. Got an idea? We want to hear it no matter how big, small or wild it may be. Why keep it to yourself?
>Vote for ideas. See an idea you like? Give kudos for it by clicking on the UP ARROW icon. Email your friends to give it kudos. These ideas bubble up to the top. Which do you like best?
Let’s keep the conversation going! We will be providing challenges to brainstorm, while monitoring popular ideas and actionable suggestions AAA Community member come up with. Come back often to see new ideas and changes to the Suggestion Box as this features grows. Let's make something happen.
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