New Idea
0 Kudos

I am a AAA member and I own horses.  Because AAA does not offer a roadside assistance plan for members towing horses/horse trailers, I have to purchase a separate Equestrian Motor Plan from a company called US Rider.  I would rather be able to have this service through AAA because I have experience with their roadside assistance and dependability.

 

Can you look into offering this type of plan similar to the US Rider one?  I'm sure your members across the country would be interested.

 

Thanks for listening.

Status: Acknowledged
0 Kudos

Good afternoon, I always read the AAA Going Places and there isn't ever information about events in South Florida. (Miami Dade and Broward counties)  We have many cultural / historical / family friendly / international events taking place and they are never mentioned.  In the month of March in Miami we have the Sony Ericcson Tennis Tournament, Calle Ocho, Winter Music Conference, Ultra Music Fest, Fashion Week, just to name a few.

Is it because no one submits the information?  Is there somewhere on the AAA website that we can submit items to be listed in the magazine?  Thank you!

0 Kudos

I recently received my renewal invoice. My name appeared FOUR times, and my duaghters' once. Many security conscious people are shredding documents to avoid  ID theft, but many don't have shredders, or just don't take the precaution. Maybe AAA could use the term "member" whenever not absolutely necessary to include the members name. I realize it is more person to use our names, but to be a victim of ID theft is a far worse scenario.

Status: Acknowledged
0 Kudos

New product AAA should sell

Status: Under Consideration
by ralphie on ‎02-10-2011 12:00 PM
I have been a member of AAA for 43 years. In my old age it is harder for me to do the things I used to, like go to my local branch. I can only go after my podiatrist gives my my monthly nail clippings. I recently found a very good invention that helps me clip my own nails now. I think AAA would sell a lot of this product and make a lot of money. I don't k ow how to post photos here but I found it on the interweb. All you have to do is type these letters and numbers in you computer. http://ecx.images-amazon.com/images/P/B00196YDG6.01-1110593240.MAIN._SX300_SCLZZZZZZZ_.jpg
0 Kudos

Flight Discounting

Status: Acknowledged
by mbrown9047 on ‎01-18-2011 12:33 PM

It is very discouraging using not only AAA to find a less expansive flight but all the discount sites that quote you boldly their price, then start telling you the actual price you will pay.  Example:  Flight  offerd at $300 - but then you have add-ons which brings the total to $700.  If you follow down the list of flight prices you notice that as you get nearer to the $700 Actual Price these add-ons become lower.   Why are these games played?  Why not just post the actual price?  I would prefer AAA post the actual price to be paid with another section showing the savings by using AAA, otherwise why have it if it just follows the same game as Orbitz or Priceline, etc.  ????  This also applies to the other supposed travel discounts offered by AAA. 

 

Just a thought.

Status: Acknowledged
0 Kudos

Coffee Topic On Magellan GPS

Status: Acknowledged
by safehomes on ‎01-01-2011 12:55 PM

Why is there no Dunkin Donuts on the search feature on the mobile GPS for Magellan. I have one that is  .5 miles from my house but it does not list any nearby except 20 miles away.. The Tourbook Feature is installed and is not listed. Why are you omitting Dunkin Donuts and have all kinds of Starbucks in your Tourbook. Seems like you are discriminating against Dunkin Donuts. Why?

Status: Acknowledged
That is very odd. Unfortunately, I do not know why the Dunkin Donuts store near your house would not show up in your search results. I will share the issue and post again when we figure out the search issue. Thank you for bringing this to our attention.
0 Kudos

Automotive safety

Status: Acknowledged
by ban4164jo on ‎12-29-2010 04:41 PM

If AAA is truly interested in promoting automotive safety, why has it not lobbied for automobile and truck safety inspections?  Other states have periodic safety inspections, why not Florida?

 

Status: Acknowledged
0 Kudos

Please consider another pet getaway contest, but this time make the prize a night at a hotel near our home so that those of us with a house full of rescued animals can go and spend a night WITHOUT the animals and WITH the whole bed to ourselves, but still get back home in time for walking and feeding.

 

Thanks !!

Status: Acknowledged
I can definitely relate to your situation. My brother and sister-in-law have a menagie of animals (currently at 9 dogs and 3 cats) all of which were abandoned where they live in North Florida. They find it hard to getaway for special occassion or holidays because they cannot always find someone to care for their "children" when the need the chance even for some quiet times alone. Its those special people who we should applaud for taking care of those who cannot care for themselves, our pets. Great idea!
0 Kudos

Insurance

Status: Acknowledged
by delsofbroward06 on ‎12-20-2010 11:02 PM

When I removed a broken truck from a  policy ,( a $ 1550. Repair would have to wait ) I called got a quote of the new payment , ( having more then one car ) went to Pines office , an agent called insurance company confirming it prior to excepting payment and giving me a receipt . I ended up with a notice of cancellation without explanation  , I called and found out the payment was not enough . that day I also found out that NO ONE CARES !!!!!!!  I was so outraged and left feeling ripped off  after a run around . I pay more with another company  ( that has road service )  The way I was treated , I can't be the only one whom feels this way ...  If I had ben treated as a valued customer instead of an *** and not made to believe that the company is too big to care , I would still be with AAA insurance and not letting my road service membership go at the end of it's term ,  have been with AAA from 1986 .You may want to devise a way to follow up  with and address the concerns of your people that receive a notice of cancellation , there is a reason and most ( in my opinion ) would stay with  and as I have in the pass, given referrals .

 

Status: Acknowledged
I am very, very sorry to hear about your troubled experience with AAA. I have asked that someone with AAA Insurance look into this issue and get in touch with you on this matter directly. If you do not hear back with them on this, please do not hesitate to contact me.
0 Kudos

Event and Ticket Prices

Status: Acknowledged
by tczap001 on ‎12-20-2010 04:54 PM

The website needs to be improved as far as event and ticket prices. I find something I want on line and then go to the AAA office to purchase the tickets. I am told that what I read on line is not correct and I must buy something more expensive or something that does not quite fit what I wanted to buy. The folks at the office are not willing to go on line to see what I saw.

Status: Acknowledged
0 Kudos

I would like the AAA to support funding for Rails to Trails programs. I use these trails often for exercise or for just a nice bike ride. I feel that the federal highway program should support these programs. The more people use these trails it will help cut down on carbon emissions and will improve their heallth, resulting in lower medical costs. Please do whatever you can to support Rails to Trails. Thanks, Bill Jackson, lifelong AAA member

Status: Acknowledged
0 Kudos

Pet Carriers

Status: Acknowledged
by on ‎11-12-2010 12:56 PM

It would be really helpful if AAA rented airline pet carriers? Anything like this in the works for the future.

Status: Acknowledged
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