New Idea

Longer hours?

Status: Acknowledged
by Community Manager on ‎10-05-2010 04:46 PM

I cannot make it to the AAA office during the workday.  How come AAA can’t be open on weekends or for a few evening hours during the workweek?  Sometimes my family doesn’t decide to go to the movies or an Orlando theme park until we’re having dinner Friday evening, and we can’t get our discount because you’re closed!

Status: Acknowledged
Good suggestion! Hey AAA Members what do you think? If you think this idea or any of the ideas suggested are good ideas please vote by clicking on the UP ARROW. Remember your votes count!

Keychain FOB

Status: Acknowledged
by on ‎10-11-2010 04:51 PM

It would great if AAA offered one of those little keychain "FOB"s that a lot of companies offer. I find it a hassle to dig in my wallet whenever I need to get out my card to show a hotel or retailer...

Status: Acknowledged
Great idea! I know I have many of those mini keytags myself.

Dashboard or window decal

Status: Acknowledged
by Swimmy10 on ‎10-22-2010 09:03 AM

I'm a college student and have been a AAA member for a couple of years (under my parent's membership). I always forget to call AAA when things have happened (I've run out of gas twice and had a flat).  She was mad because I called my dad everytime and got him out of work, instead of just calling AAA ("That's what they're there for!" she said.)

 

 My mom made me a homemade sticker for my dashboard that says, "Need Help? Call AAA. 1-800-222-HELP."  I see that sticker everytime I drive...so I'll never forget to just give you guys a call. I was thinking this would be helpful for others - and I'm sure you could make a much nicer sticker than the one my mom made! It's actually kind of embarassing since all my friends see it too!

 

 

Status: Acknowledged

TripTik Options

Status: Acknowledged
by MikeC on ‎10-10-2011 01:48 PM

I love the online TripTik generator, but I'm not so happy about having to print out the many pages of the TripTik.  So two suggestions:

 

1.  Enable an option to download the TripTik to an e-reader format (mine is Kindle).

2.  Enable an option to generate an itinerary file for the planned route that can be loaded to a GPS unit (mine is TomTom)

Status: Acknowledged

College Student Membership

Status: Acknowledged
by on ‎10-06-2010 07:41 AM

Offer special memberships for college and university students.  College students want to be independent from their parents and should be able to have their own membership plan specifically designed with member benefits that meet the need of these young adults today.  Also it would be great to have local discounts around the college campuses as well.

Status: Acknowledged

Associate membership for domestic partners

Status: Acknowledged
by jjberty on ‎11-17-2010 03:40 PM

Many couples are living together as domestic partners sharing all aspects of financial responsibilities together.  Why can't AAA provide an associate member category for domestic partners?

I noticed a recent thread that was discussing a mobile App for AAA (specificially I-phone).  Just thought I would add this to the Ideas platform, so members could vote on it.

 

My suggestion is that the mobile interaction not be limited to just an I-phone, but all mobile devices that members could be traveling with as well.

 

 

Status: Acknowledged

Thanks Fletch for bringing this idea forward from one of the AAA Community threads! There is a wide selection of mobile devices available supporting proprietary platforms like Apple's iPhone, Blackberry and Android, just to name a few. Of the current 3 AAA mobile applications (AAA Discounts, AAA Roadside and AAA TripTik Mobile) AAA Discounts is now available for Android users and AAA Roadside is also being developed for Android mobile devices. AAA also has AAA Mobile Web, that provides support for any mobile device with Internet access. Maybe a similar solution may work for your idea. Let's hear more from our other AAA Community Members. Please comment and vote for this idea if you like it. For more information on AAA Mobile applications, please click the following link: AAA.com/AAAMobile

Family Reunion Trip

Status: Acknowledged
by on ‎10-06-2010 09:07 AM

I don’t know about anyone else, but I’ve had problems in the past organizing a large family vacation for a family reunion.  Trying to coordinate all of my family members with airfare, hotel accommodations and rentals cars can be a hassle for someone who’s not that familiar with travel.  AAA could make it easier by helping plan large events as well as activities.  Not only for family reunions, but for wedding planning, honeymoons and other large events.

 

Status: Acknowledged

I think AAA should send Going Places magazine to doctor's offices so patients can learn about the benefits of AAA.  This could greatly increase AAA's membership.  Think about how many prospects AAA could reach by just 1 issue in a doctor's office!  AAA isn't just roadside assistance!   

Status: Acknowledged

AAA Covering Bicycling Trips

Status: Acknowledged
by beebo on ‎06-27-2011 12:33 PM

I try to "kill three birds with one stone" by cycling everywhere I can rather than use my car. I'll explain; (1) It reduces gas cost&; (2) It is better for the environment & (3) It is great exercise. I think it would be a wonderful idea and maybe encourage others who are hesitant for longer trips to cover our bicycles on our plans. Sometimes I get rather far from home and should I incur a flat or chain break I have no one I could call to rescue me. I would be willing to pay extra to have this service as an option.; Looking forward to comments Debbie

Status: Acknowledged

Road/Air vs. Cruise travel

Status: Acknowledged
by SAM on ‎12-22-2010 01:37 PM

The AAA magazine seems to be heavily devoted to Cruise travel.  I am someone who has absolutely no desire to take a cruise.  I would appreciate more articles devoted to road travel to visit places within the AAA Club South area.

Status: Acknowledged
Hi, Sam, I'm working on a story like that right now. I'll make sure to remind myself, and the other editors of Going Places, to try to keep our editiorial varied so that there's something for everyone. Thanks for your readership! Stephen

Travleing with Pets

Status: Acknowledged
by on ‎10-25-2010 02:44 PM

I'd love to see more information on AAA.com about traveling with Pets. I'm sure there are a lot of members who could offer some suggestion, advice and recommendations on great places to stay.

Status: Acknowledged
AAA offers the "AAA PetBook", a comprehensive source for assisting animals and their humans in preparing for a fun and hassle-free trip. As more and more vacationers take their pets along, the AAA PetBook is quickly becoming a must-have for travelers. This publication features more than 13,000 AAA Approved and Diamond Rated lodgings and campgrounds in the U.S. and Canada that accept pets. It also includes information on: -- Pet-friendly campgrounds, attractions, dog parks and national public lands -- U.S./Canada border crossing procedures -- Listings of emergency animal clinics -- Tips for travel with pets by air and car -- How to prepare your pet and what to take along -- Center page inserts featuring more great photo contest entries For more information go to: http://www.aaa.com/PetBook/ “Traveling with Your PetBooks” are available in select AAA branch offices for $9.75 per book plus tax. The retail price is $17.95. Members may also purchase at: www.aaa.com/barnes&noble.

Travel Articles for Singles

Status: Acknowledged
by allanp19 on ‎11-08-2011 10:20 AM

I have been an AAA loyal member since 1985 and I rarely see if any articles devoted to single people. Most if not all of your articles on travel are devoted to couples or for families. I am a single person and I am sure there are many others like me, so I would like to make a suggestion. How about having on a regular bases travel or devote on every issue of Going Places travel articles for single people. Even your advertisements are toward couples or families with noted as double occupancy.  

Status: Acknowledged

Great point allanp19. We try to keep most of our stories from being overly polarizing and appreciate your feedback. It's something we'll all keep in mind as we produce editorial moving forward. Thanks for reading!

 

NickF

Designated driver

Status: Acknowledged
by Brattt on ‎06-24-2013 05:55 PM

I wish AAA would come up with a 10$ under 10 miles & 5$ under 5 miles discount cab service for its members. This would be for a cab ride from a bar to there home only! As a designated driver program, it could save a lot of lives...

Status: Acknowledged

Pet Friendly

Status: Acknowledged
by dldart67 on ‎03-30-2011 11:34 AM

My family are going on vacation in May and plan to take our small active and happy dog.  I have spent many hours looking for pet friendly accomodations that allow you to leave your unattended pet in the room for awhile and not add additional charge, a doggy day care that lets your pet interact with other dogs throughout the day (and not charge an arm and leg), restaurants that are pet friendly as long as you and your pet eat outside.  I found these by using many, many, search engines and it was worth it.  I think it would be great if AAA had the availability for the members to have one place to search instead.

Status: Acknowledged

Listing hotels by major road location

Status: Acknowledged
by Irene on ‎12-21-2010 06:10 AM
On a recent trip from Orlando, Florida to Washington, DC, we wanted to stop and spend the night about half way. I pulled out my trusty AAA guide book and saw all the cities listed by town. It was frustrating to try and match the upcoming town, Hotel then exit to our drive as we weren't familiar with the area and were extremely tired. I kept trying to scan the triptik, then map to find a place on 95. A traffic jam slowed us down enough to read the road signs and find a stop. We felt it would be nice to have some kind of quick guide that showed, for example, I95, and a quick list of the towns on I95 and hotel/motel names. Then we could quickly open the book and read up on the town. Here's a possible example Road. State. Cities AAA Hotels I95. North Carolina. Raleigh. Hampton Inn, Exit xxx, holiday Innn. Exit. Xxx It would not have to be too detailed. Just a quick reference.
Status: Acknowledged

Basic membership mileage

Status: Acknowledged
by on ‎12-20-2010 07:20 PM

With more travel and fewer service stations, theallowed towing mileage needs

to be increasesd without fee increase. 5 miles in most cases is not enough.

 

How about 15 miles?

Status: Acknowledged
AAA offers differing levels of coverage to allow individuals to choose the level they need and can afford: up to 5 miles of towing for Classic, up to 100 miles of towing for Plus; and up to 200 miles of towing for Premier. AAA continues to review our membership plans to meet the needs of our Members in our ongoing efforts to provide superior roadside assistance.

Branch Office needed in South Georgia

Status: Acknowledged
by on ‎10-13-2012 03:07 PM

I would like to see a branch AAA office open in south Georgia. Valdosta or Tifton are prime locations. How about one in Thomasville and Valdosta. I live in Adel, GA and my closest branch office is or Tallahassee or Macon. I phoned AAA recently for  Georgia Aquarium tickets, not  enough time for mail receipt and those tickets are not an email option, AAA agent suggested I drive to Tallahassee, HA HA. LOL  Drive south 1 & 1/2 hours to pick up a $6.00 discount then drive north 3 & 1/2 hours to Atlanta. I guess I'll drive out of my way to Atlanta office and then to Aquarium.

Status: Acknowledged
Thanks for sharing with us, mookie2000J. We're always looking to improve the member-branch experience, and I think the point you make here is a valid one. I'll be sure to share your comment with the team.

I'm just thinking about picking my jaw up off the floor here shortly as it fell there upon seeing the prices & "discounts" we are offered via Hertz for car rental.  The price I was quoted with the AAA member discount was TWICE as much as other car rental agencies WITHOUT getting a discount.  Does this make any sense to anyone because, for the life of me, I cannot find the logic.  I have had great customer service from at least 3 other rental agencies in the past so I'm really not willing to hear that its the service.  Even if it were, I would take a 50% cost reduction in exchange for no one smiling at me or buttering me up at all.  The cars they rent are the same cars, no better, no worse.  So, I give - what is it that makes them worth TWICE the cost?  Furthermore, can AAA not partner with a more reasonably priced rental agency for us??

Status: Acknowledged

Headlights

Status: Acknowledged
by stevencina on ‎07-20-2011 11:50 AM

It would be very inexpensive for automobile manufacturers to add a relay to the Windshield Wipers so that they would automatically turn on the headlights when it is raining. Even though it is a law in many states and is also a very big safety factor there are still too many people who disregard it.    It would be a safety feature just like seat belts which were only an option many years ago...Thank You, Steven Cina

Status: Acknowledged
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